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Home > Camping, Caravanning and Holidays > Ebor Leisure - Poor Service
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EYorkshire



Member Since: 18 Nov 2010
Location: (!)
Posts: 4392

I can't believe what I see in those photo's Shocked I'm sure it is only cosmetic but it is what's on show for 100% of the time. The guy that did that should not be employed as he has no care in his own workmanship at all, I'd hate to see his results if he were sealing his bathroom.

That is so so wrong Censored

Post #200646 25th Sep 2013 9:24 am
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npinks



Member Since: 28 Jun 2007
Location: Ls25
Posts: 20090

United Kingdom 

tell me about it, those left to pick up his pieces were embarrassed to say the least Wink

The had the attitude it didn't matter where on the caravan you was fixing, the jobs done right and that goes whether you can see the work or not Former Mod/Member, with the most post & Chicken George Arch nemesis

Post #200649 25th Sep 2013 9:41 am
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npinks



Member Since: 28 Jun 2007
Location: Ls25
Posts: 20090

United Kingdom 

Censored Censored Censored Censored Censored Censored Censored Censored Censored Censored Censored Censored Censored Censored Censored Censored Censored Censored

one of many small deep scratches above the front window rail



Censored Censored Censored Censored Censored Censored Censored Censored

and the after sales manager has the Censored cheek to say he looked at the revised repair himself and it was loads better

It is, but they've scratched the Censored out of the front whilst doing it Banging Head Banging Head Thud Former Mod/Member, with the most post & Chicken George Arch nemesis

Post #200804 26th Sep 2013 1:10 pm
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dunkley201



Member Since: 09 Jul 2011
Location: Lincolnshire
Posts: 2718

United Kingdom 2010 Freelander 2 TD4 HSE Auto Stornoway Grey

....and what are they going to do about it? 10MY (Sept 09) TD4 HSE Auto in Stornoway Grey - HEL braided brake lines, LR side steps,"Facelift" front bumper & tail lights. Si4 twin pipe box. 19” Triple Sports with Conti UHPs.

08 FL2 TD4 SE Manual in Rimini Red (Now Gone)

Post #200805 26th Sep 2013 1:27 pm
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npinks



Member Since: 28 Jun 2007
Location: Ls25
Posts: 20090

United Kingdom 

Got back to the office and forwarded the photos to them, spoke to the service manager, but he wants to speak to the after sales manager who dealt with it

Waiting on them calling back now Former Mod/Member, with the most post & Chicken George Arch nemesis

Post #200811 26th Sep 2013 2:09 pm
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chicken george



Member Since: 05 Dec 2007
Location: N. Yorks
Posts: 13250

United Kingdom 2008 Freelander 2 TD4 XS Manual Santorini Black

still laughing about my brokemen number plate are we Whistle At work
At home

"I can't always believe facts I read on the web" - Charles Dickens

winner by default of the tractor vs caravan race

Post #200814 26th Sep 2013 2:18 pm
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ad210358



Member Since: 12 Oct 2008
Location: Here and There
Posts: 7464

England 

Nick, you need to raise this with Swift Crying or Very sad


Could it be the work on the farm is slack at the moment and a certain farmer is working at Ebor Question p****d off with a Digital Keyboard Warrior

Post #200816 26th Sep 2013 2:30 pm
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EYorkshire



Member Since: 18 Nov 2010
Location: (!)
Posts: 4392

I agree, I know your contract is with the people you bought it off but they are also supposed to be a certified repairer endorsed by Swift.
It's not up to scratch (no pun intended Embarassed ) and they need to know, which may result in the repair at the factory.

Post #200818 26th Sep 2013 2:36 pm
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npinks



Member Since: 28 Jun 2007
Location: Ls25
Posts: 20090

United Kingdom 

its not Ebor now, its the parent company BTW

I can see the points in letting Swift know and i will ponder on that, but i can see them saying this is between me and the repairer

I have just had a lengthy conversation with them and they have offered a couple of options

I'll ponder on them too now

What would others do? look towards a repair, or look towards free service/money off

Will the depth of these effect the gelcoat or anything in years to come?


PS CG Yes I still laugh at the thought of a a towbar smashing your car up Whistle

If they hadn't messed up the repair, that could have been a different story, as i would more than likely been claiming for stolen items as 38 caravans were broken in too, the night after i was going to bring it home by some pikeys camping out next the the CASSOA storage place at the weekend Former Mod/Member, with the most post & Chicken George Arch nemesis

Post #200824 26th Sep 2013 3:01 pm
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dunkley201



Member Since: 09 Jul 2011
Location: Lincolnshire
Posts: 2718

United Kingdom 2010 Freelander 2 TD4 HSE Auto Stornoway Grey

That's why mine is in my driveway! 10MY (Sept 09) TD4 HSE Auto in Stornoway Grey - HEL braided brake lines, LR side steps,"Facelift" front bumper & tail lights. Si4 twin pipe box. 19” Triple Sports with Conti UHPs.

08 FL2 TD4 SE Manual in Rimini Red (Now Gone)

Post #200836 26th Sep 2013 4:12 pm
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chicken george



Member Since: 05 Dec 2007
Location: N. Yorks
Posts: 13250

United Kingdom 2008 Freelander 2 TD4 XS Manual Santorini Black

twasnt the towbar it was the sheer power of the RRS that destroyed the bumper, (also my wifes pure obstinace, she was going to park in that drive way no matter how many people parked there first Rolling Eyes ) At work
At home

"I can't always believe facts I read on the web" - Charles Dickens

winner by default of the tractor vs caravan race

Post #200853 26th Sep 2013 5:07 pm
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