I must say it is getting close to me selling/trading in my FL2 as I'm utterly despondent in having to think about using the dealer anymore.

If there were others within a reasonable drive I'd consider staying with the brand.

Sad I know but my interface with LR is through their dealer and I'm not happy.

I love the car but I am beginning to lose that love for fear it will have to go back to the dealer.

From feedback I get from customers when valeting many brands of cars I doubt if main dealers from many other brands will be any better to be honest. (Past) Freelander 2 HSE 2010 MY In Rimini Red.
(Past) RR Evoque Dynamic Lux Si4 In Firenze Red.
(Past) RR Evouque Pure Tech in Barollo Black with bespoke Firenze Red colour coding.
(Present) Freelander Metropolis 2015 MY In Santorini Black with Ivory Premium Leather.

richardk
I can fully understand how you feel, I love my FL2 , But I have other cars with 150,000 miles more on the clock and they have never needed more then routine servicing and mot's (my Fl2 is booked in yet again to have some more TLC from LR) It may be time to start looking for some think else to drive.

Executive Valeter wrote:

From feedback I get from customers when valeting many brands of cars I doubt if main dealers from many other brands will be any better to be honest.

Must be honest I can understand how you feel a tad but even in the dark days I was willing to get shot of mine but to replace it with another Freely2. On another note I couldn't have a Honda, well not for another twenty years or so, I'm not old enough for my bus pass yet.

Apparently it's all down hill once your over 50

Have you tried Lookers @ Bury ? 

Oh no Iv'e peaked

Get Mrs 'ad' to press the HDC button to slow it down

She has pressed a few of my buttons and the right ones at that but never felt the need to press the HDC, but there again I may have peaked but not yet started the decent.

Hi Richardk - hang on in there!

Have you considered Hunters in Kings Lynn - I bought my FL2 there and I am based in Essex. Call Kevin Manning on their sales side as a point of introduction - he gave me a cracking deal. Alternatively there is Hammonds at Halesworth and Lindacre in Ipswich. Not the Lindacre of old (ex Hunters) but a new set up with the majority of the old staff who are fully authorised by LR to carry out warranty and servicing work. Cheaper than main dealers to. Worth a ring round as I cannot see any serious dealer or servicing point wanting to loose a potential customer - Good Luck.

christian138 wrote:

Have you tried Lookers @ Bury ?

richardk wrote:

I must say it is getting close to me selling/trading in my FL2 as I'm utterly despondent in having to think about using the dealer anymore.

If there were others within a reasonable drive I'd consider staying with the brand.

Sad I know but my interface with LR is through their dealer and I'm not happy.

I love the car but I am beginning to lose that love for fear it will have to go back to the dealer.

Real shame isn't it.
I too am in the process of switching brands because of the diabolical after sales service.
Tried everything I can think of including different dealers,LR customer services(that's a joke)and long letters to the customer relations centre.
Over the last 10 years we have bought 9 new vehicles between us in this household from 7 different manufacturers and I can honestly say that the after sales service from Land Rover has been by far the worst.
Such a pity as I really like the car. 2007 GS Manual

Hi all,

Just thought I'd throw in my (limited) experience of LR dealers thus far.

I've spoken to 4 dealers this week whilst trying to trace service history for a private vehicle I'm buying.

One of them was James (forum sponsor) - who couldnt have been anymore helpful. He pointed me in the right direction & gave me some really useful info.

I also spoke to 3 other dealers in the South, all of them were fine with me asking questions, and called me back when I left messages (they knew this wasnt going to end up in a sale for them either, as it was information I was trying to track down).

I just hope the dealers in the NW are just as good, as I will be using them on a regular basis for servicing/warranty etc.