Interesting eskdale, I'm sitting in service reception waiting for the heater repair. They told me it would take two hours, may be less, so I agreed to a while you wait job.

When booking the car in I mentioned that I'd had a couple of flat battery issues (by coincidence) since the fuse was removed and asked them to check the battery. When I suggested that I had heard (through this good forum) that the flat battery may be linked to the heater problem she laughed at me and and was totally dismisive of any information I might have picked up from here.

She was setting up for an arguement, which she has done before, but this time I couldn't be ar5ed to pursue it. She is one of a couple of folks here that make coming to this dealership an unpleasant and stressful experience. Not the way to treat customers when business is tough ... Stornoway Grey GS ... What a fine motor ... but not any more ... ... psst look at my gallery!
Company cars ... a thing of the past - May 2013.

She sounds like the silly f g t t we got on reception at my LR stealers wonder if they read this forum  2007 Freelander 2 HSE TD4 Manual with Premium Pack & Moonroof.
Stornoway Grey with Ebony Black Pleather, Clear Indicators, Body Side Mouldings etc.

Oh and you could try stuffing the Recall P014 up her nose

https://www.freel2.com/gallery/albums/user...20P014.pdf - its in the gallery 2007 Freelander 2 HSE TD4 Manual with Premium Pack & Moonroof.
Stornoway Grey with Ebony Black Pleather, Clear Indicators, Body Side Mouldings etc.

i think most dealers have a attitude towards forums, my dealer seams to dismiss everything i point out to them regarding my car, even if it fixes something. Former Mod/Member, with the most post & Chicken George Arch nemesis

It makes you wonder what has to happen before the penny drops with some dealer employees. I don't want to hold them to ransom, or make unreasonable demands but if they pi55 us off enough (especially in the current climate) our custom goes and so do their jobs ....

Anyway back to this morning I'm now back home and I'm told my heater is back to normal, just need soem frost to test it out. Job took just two hours, have looked under the bonnet for signs of what has been moved, nothing apparently! Dashboard doesn't appear to have been disturbed either!

Battery tested Ok, so no action taken, still carrying the portable power pack. If it happens again I might call LR assist to get the problem 'logged', if I'm not pushed for time. Stornoway Grey GS ... What a fine motor ... but not any more ... ... psst look at my gallery!
Company cars ... a thing of the past - May 2013.

Ask her something really technical before you leave, that you already know the answer to.

When she flummoxes around and finally says she will have to check with the mechanic, just say "No it's ok, I just wanted to know if you knew everything as you seem to think you do, but you DON"T DO YOU YOU BLOODY RECEPTIONIST!!"

Or something.....

Or you could just leave it

snappa wrote:

Or you could just leave it

Thats what I did, I had taken my laptop with me so I could get on and work while I was waiting, so had plenty to keep me busy. Also when it came time to hand the back she had gone on her lunch and I know the guy that handed it back, he's great.

We had a quick chat about the woes of the car industry, he told me that Jaguar had already planned to finnish off the X type next summer, apparently Jag are fed up trying to get away from the notion that the X is a Mondeo in a Jag skin so they plan to exit that sector of the market in favour of other more expensive models further up the price range Stornoway Grey GS ... What a fine motor ... but not any more ... ... psst look at my gallery!
Company cars ... a thing of the past - May 2013.

Just taken the beast out for a brief local run to test the heater repair ...

Temp indicating 5c, engine not run for nearly eight hours so can be called cold (though obviously not freezing!)

Start engine, select max temp on both dials, set to full auto, econ mode on and off we go. Within 1 minute warm air detected through the screen vents. Within two - three minutes warmth quite noticeable.

Happy to report back to normal.  Stornoway Grey GS ... What a fine motor ... but not any more ... ... psst look at my gallery!
Company cars ... a thing of the past - May 2013.

Well, just collected mine, can't tell yet if it works, that will have to wait untill tomorrow morning, but car was cleaned inside and oot  ______________________
2011 Full Fat RR 4.4 TDV8
2012 FL2 SD4 Auto HSE
2013 Kawasaki Versys 650

How long did it take Or did you just leave it Dave 08 FL2 SE TD4 manual,Santorini Black, Factory fitted Black Tinted Glass, Anti-Tesco Trolly Side Protection, bebe confort axiss carseats & Cargo barrier to stop twin's buggy & junk coming through. NO Sweets Crisps or Drinks inside.
WITH TWINS, YOU DON'T HAVE MONEY Now towing a Abbey Vouge 650 1800kg

Tug weight 1958kg + Roofrails & Towbar

As there doesn't seem to be any "dooon Souf" comments on this thread relating to the availability of the new heater, I thought I would add my 2 penneth for the sunshine county boys.

I called Guy Salmon (Maidstone) today and they advised that "Yes the new part is now available"

I cannot find the time to get to them for the replacement to be fitted before Christmas, so it's booked in for early January. At least it gives me time to view all of your comments to know if anything goes wrong

I wonder how long it would have been before they called me?  FL2 TD4 XS Santorini

How long did it take Or did you just leave it Dave 08 FL2 SE TD4 manual,Santorini Black, Factory fitted Black Tinted Glass, Anti-Tesco Trolly Side Protection, bebe confort axiss carseats & Cargo barrier to stop twin's buggy & junk coming through. NO Sweets Crisps or Drinks inside.
WITH TWINS, YOU DON'T HAVE MONEY Now towing a Abbey Vouge 650 1800kg

Tug weight 1958kg + Roofrails & Towbar

The dealers are given 1hr to do the job my dealer said he would not be able to do the job in that time, it took the dealer 3hrs ,this was the first one so maybe the mech!! might get abit faster

Alona wrote:

How long did it take Or did you just leave it Dave

Fish & chips twice please........................................I HEARD YOU THE FIRST TIME

I dropped it off on me way to work, just after eight and got a call just before eleven to say it was ready, so I'm guessing about an hour and a half ish or there abouts ______________________
2011 Full Fat RR 4.4 TDV8
2012 FL2 SD4 Auto HSE
2013 Kawasaki Versys 650

Well I've had the FL2 a week, and am sat waiting for them to fix a problem. Had the recall done and it seemed to be working fine. As I pulled away from the dealership, I noticed that the gate button on the auto transmission was jammed. I could move the leaver up and down with no lock to prevent me from doing this. So here I am sat in the dealership as they strip it down, hoping no other issues develop.