carlfraz
Member Since: 10 Apr 2007
Location: Minkies lap dancing club
Posts: 839

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Sorry to sound aggressive Colin, but I am very passionate about this. I am fed up with companies abusing there position to try and bully their customer into their terms. Its HOGWASH!!!! You have statutory rights whatever you buy. With a car, as I have said on other threads, these are complicated bits of kit, so the dealer must be given 'reasonable' oppotunity to fix the defect on the car. If they can't you can excercise your rights, which are protected by law.
If they won't listen to you a 7 day letter across their desk saying you will take them to court usually does the trick.
BIGGEST PROTECTION YOU CAN HAVE IS DIARY OF THE RETURNS TO THE DEALER AND FOR WHAT FAULTS AND PUT IT IN WRITING ALL THE WHILE. CAUSE IF THEY DO PLAY YOUR HAND AT POKER AND GO TO COURT YOUR DIARY AND LETTERS BECOME EVIDENCE.....NO EVIDENCE NO CASE.
Landrover BMW Ford every businesss we buy from are not really interested in supplying you with one of their products because you need it, it is because they hope to make 'PROFIT' from you. They want your hard earned cash instead of the competition getting it. Business' are in business to make money, PERIOD!!
So do not feel guilty, do not feel concerned when you kick up a stink when anything you buy does not work. You paid for it to work, the literature promises you a wonderful car that works is better than the competition....Colin, I did not see in my brochure 'stinks of oil, fails to start, phone will lock up on the hands free so you have to pull over and switch off the engine.....................
On principle I took some 'cling film' back to a shop cause it didn't 'cling'. The girl in the shop said you can't have your money back because you used it After POLITELY asking again money was returned. It is not that I am that 'anal' I just don't give my cash away.
The only service I have received free of charge and been pleased with is Martin's forum Just don't start charging a subscription Martin, otherwise when the thing goes down expect a letter
So please Colin go back bitch moan but don't shout and swear, that will get you know where. Send me a pm if needed or any other questions you may have. We are all here to help - no charge 
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18th Jun 2007 8:22 pm |
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