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Bobupndown



Member Since: 26 Dec 2014
Location: Upside down behind the TV!
Posts: 2649
United Kingdom 2014 Freelander 2 SD4 GS Auto Orkney Grey

Best wishes Dan, Its always good to have a contact at a main dealer who 1. Knows what he's talking about and 2, Is interested in helping an individual and doesnt mind doing a bit of research to identify and supply an elusive part.
Good old fashioned 'service' Thumbs Up Landrover - turning owners into mechanics since 1948

2014 Orkney grey Freelander SD4 GS.
2004 Zambezi silver Discovery 2 Td5 (Gone)
1963 Surf blue Morris Mini Minor Super de Luxe (my little toy)
Post #381284 15th Nov 2019 11:22 am
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Stuartc



Member Since: 01 Dec 2014
Location: Perth, Australia
Posts: 2292
Australia 2015 Freelander 2 SD4 HSE Auto Aintree Green

Does anyone know who’s the contact for Duckworths now?

I’ve heard nothing back from this Sophie Rolling Eyes MY15
Tyre Pressure Monitoring System (TPMS)
Surround Camera System
InControl Apps soon to be replaced with CarPlay (WIP)
Meridian Premium Surround Sound
Digital Audio Broadcast
Timed Climate
Cruise ECO Data
Follow Me Home Reverse
Extra Features Menu
Picture In Motion
4x4i screen (WIP)
Digital Broadcast TV
Meridian Rear Media with WIFI
Factory Powered Tailgate
Blind Spot Monitoring (BSM)
Reverse Cross Traffic Alert (RCTA)
Electrochromatic Wing Mirrors (WIP)
Post #382142 3rd Dec 2019 11:06 am
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dunkley201



Member Since: 09 Jul 2011
Location: Lincolnshire
Posts: 2739
United Kingdom 2010 Freelander 2 TD4 HSE Auto Stornoway Grey

There’s an email and a direct number! Have you tried them? - ok, the direct dial may be an issue for you!

Bob 10MY (Sept 09) TD4 HSE Auto in Stornoway Grey (Now Gone)

08 FL2 TD4 SE Manual in Rimini Red (Now Gone)
Post #382153 3rd Dec 2019 1:06 pm
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jenks1950



Member Since: 20 Apr 2013
Location: Stevenage
Posts: 254
England 2013 Freelander 2 SD4 XS Auto Santorini Black

I got no response when I posted an enquiry on this forum, however got an almost immediate reply when I sent a direct email to Sophie.Alltoft@duckworth.co.uk

Goods were shipped straight away as well

Steve
Post #382208 4th Dec 2019 10:33 am
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Stuartc



Member Since: 01 Dec 2014
Location: Perth, Australia
Posts: 2292
Australia 2015 Freelander 2 SD4 HSE Auto Aintree Green

I’ve now sent 3 emails including this Sophie and nothing ! Banging Head

Very disappointing considering Dan gave great service MY15
Tyre Pressure Monitoring System (TPMS)
Surround Camera System
InControl Apps soon to be replaced with CarPlay (WIP)
Meridian Premium Surround Sound
Digital Audio Broadcast
Timed Climate
Cruise ECO Data
Follow Me Home Reverse
Extra Features Menu
Picture In Motion
4x4i screen (WIP)
Digital Broadcast TV
Meridian Rear Media with WIFI
Factory Powered Tailgate
Blind Spot Monitoring (BSM)
Reverse Cross Traffic Alert (RCTA)
Electrochromatic Wing Mirrors (WIP)
Post #382211 4th Dec 2019 11:28 am
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dunkley201



Member Since: 09 Jul 2011
Location: Lincolnshire
Posts: 2739
United Kingdom 2010 Freelander 2 TD4 HSE Auto Stornoway Grey

I have just spoken to Sophie on your behalf. She has emailed you this morning. She apologises, she works part time, having been thrown in the “deep end” since full time Dan left.

Bob 10MY (Sept 09) TD4 HSE Auto in Stornoway Grey (Now Gone)

08 FL2 TD4 SE Manual in Rimini Red (Now Gone)
Post #382212 4th Dec 2019 11:33 am
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duckworthparts
Site Sponsor


Member Since: 02 Mar 2009
Location: Lincolnshire
Posts: 1131

Hello,

I am sorry i haven't replied to your emails. I am still finding my feet with all this and i currently only work part time.
Please bare with me a promise i will get back to you,

Thank you Sophie Alltoft

Send a paypal payment direct using this link www.paypal.me/duckworthparts

www.duckworthparts.co.uk
Facebook: https://www.facebook.com/duckworthparts/
My Direct Line: 01673 849873
Email: sophie.alltoft@duckworth.co.uk
Supplier of Genuine Land Rover & Jaguar Parts For All Models

Can also supply OEM & Aftermarket parts

Post #382213 4th Dec 2019 11:36 am
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Stuartc



Member Since: 01 Dec 2014
Location: Perth, Australia
Posts: 2292
Australia 2015 Freelander 2 SD4 HSE Auto Aintree Green

Thanks to both of you I’ve now received a reply. Thumbs Up

Guess there was bound to be a disruption but harder for me to rectify Razz MY15
Tyre Pressure Monitoring System (TPMS)
Surround Camera System
InControl Apps soon to be replaced with CarPlay (WIP)
Meridian Premium Surround Sound
Digital Audio Broadcast
Timed Climate
Cruise ECO Data
Follow Me Home Reverse
Extra Features Menu
Picture In Motion
4x4i screen (WIP)
Digital Broadcast TV
Meridian Rear Media with WIFI
Factory Powered Tailgate
Blind Spot Monitoring (BSM)
Reverse Cross Traffic Alert (RCTA)
Electrochromatic Wing Mirrors (WIP)
Post #382214 4th Dec 2019 11:44 am
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CJOver



Member Since: 27 Nov 2014
Location: Biggleswade, Bedfordshire
Posts: 625
United Kingdom 2014 Freelander 2 SD4 HSE Lux Auto Santorini Black

Sophie if you are only working part time, would you please confirm which days you are in so we are aware of when you should be able to respond.

Thanks MY13 HSE Lux Santorini Black
MY11 HSE Santorini Black Gone
MY08 SE Blue, Gone
Alfa Romeo GT Gone
Alfa Romeo 156 Space wagon Gone
Volvo V40 Gone
Volvo 480ES Gone
VW Sirocco GTX Gone
Post #382222 4th Dec 2019 2:46 pm
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duckworthparts
Site Sponsor


Member Since: 02 Mar 2009
Location: Lincolnshire
Posts: 1131

i am currently working monday to thursday, anything sent after 5pm thursday i will not see till monday,

thanks Soph Sophie Alltoft

Send a paypal payment direct using this link www.paypal.me/duckworthparts

www.duckworthparts.co.uk
Facebook: https://www.facebook.com/duckworthparts/
My Direct Line: 01673 849873
Email: sophie.alltoft@duckworth.co.uk
Supplier of Genuine Land Rover & Jaguar Parts For All Models

Can also supply OEM & Aftermarket parts

Post #382232 4th Dec 2019 6:15 pm
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