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piattj



Member Since: 18 Jan 2012
Location: where the crowds aint...
Posts: 1235

Wales 2011 Freelander 2 SD4 GS Auto Baltic Blue
Guy Salmon Knutsford

...
Had my MY11 FL2 booked in for its first MOT and had the brake fluid changed at the same visit. Quote for brake fluid change 」75.

When I booked it in, I arranged for a loan car for the day and I asked if there was a chance of borrowing a Discovery. They said they couldn't guarantee. I wrote off the chance. Anyway...the day before the MOT, Guy Salmon rang me and made sure I was still coming in the following day. All good so far.
I arrived at 07:45 (car booked in 08:00) and, although I was way early, the service staff were ready for me and processed the appointment beautifully, providing coffee.
Handed me keys to my borrowed for the day car... Disco 4 HSE Luxury!!! Brilliant. I loved it and, to be frank, was reluctant to give it back.
Anyway, the Freely was ready ahead of time. The brake fluid change came in at 」63, not 」75. The car was washed & valeted inside, and the wheeels & tyres GLEAMED! And complimentary sweets & mineral water in the car.
All in all, a VERY good dealer experience. Thanx Guy Salmon! Special kudos to Andrea Etchells... Thumbs Up

... ...

Be true to yourself. That way happiness lies...


Last edited by piattj on 26th Apr 2014 3:53 pm. Edited 1 time in total

Post #222976 24th Apr 2014 9:10 pm
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DrRpb



Member Since: 14 Oct 2012
Location: Petersfield
Posts: 564

United Kingdom 2013 Freelander 2 TD4 GS Manual Orkney Grey

Guy Salmon Portsmouth equally as helpful - just haggle the service costs first Thumbs Up * GONE. GS TD4 Manual MY2013. Orkney Grey with privacy, cold and clearview packs, armrests (a must!) and a spoiler.
* 2012 RR Sport HSE SDV6 Orkney Grey. Rocket ship. 33mpg
* Range Rover Classic '93 200Tdi Factory fit
* 1949 80" in family since 1975 Smile

Post #222998 25th Apr 2014 7:14 am
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Badger1970



Member Since: 21 Sep 2012
Location: Southam, Warwickshire
Posts: 1372

United Kingdom 2013 Freelander 2 SD4 HSE Lux Auto Baltic Blue

I use Guy Salmon at Coventry by default now. Their attitude to Customer Service has always been excellent, and having once had the misfortune of having to use the "other" main Dealership chain that is part of Evans Halshaw, not only could the latter learn a lot from them, they are like chalk and cheese in making you feel like a valued customer. Foraging near Gaydon....
覧覧覧覧覧覧覧
MY13 HSE Lux SD4, Baltic Blue - current, 30,000> miles without fault
MY12 HSE 2.2 SD4, Sumatra Black - gone after 10 months/43,000 fault-free miles

Post #223007 25th Apr 2014 8:36 am
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bish789



Member Since: 30 Apr 2012
Location: Selby
Posts: 487

United Kingdom 2011 Freelander 2 TD4_e GS Manual Santorini Black

Guy Salmon Wakefield Thumbs Up

Post #223035 25th Apr 2014 3:46 pm
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Andy131



Member Since: 10 Dec 2009
Location: Manchester
Posts: 1368

United Kingdom 

Have used Guy Salmon Knutsford several times for parts.

Very helpful, Like a lot of people I work during the week so have a small window of Saturday morning to pick up parts.
The parts department have been known to hang on waiting for me to pick up parts, and have even left them with the sales desk for me to pick up later.

The only problem is the wife likes shopping in Knutsford Crying or Very sad Tangiers Orange - gone, missing her
Replaced by Ewok what a mistake - now a happy Disco Sport owner

Post #223095 26th Apr 2014 8:51 am
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jim4244



Member Since: 19 May 2012
Location: Bedfordshire
Posts: 66

England 2011 Freelander 2 TD4 XS Auto Bali Blue

Guy Salmon Northampton are also outstanding! Thumbs Up

Jim Gone - MY11, TD4 XS, Bali Blue

Post #223123 26th Apr 2014 2:16 pm
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