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Speedway



Member Since: 13 Oct 2010
Location: Derbyshire
Posts: 392

England 2007 Freelander 2 TD4 SE Auto Baltic Blue
Hunters Derby

Spent part of the afternoon at Hunters having a winter health check, I normally stay well clear of such things but this one came with a free half day Land Rover Experience voucher, I was going to do an off road course anyway which would cost the thick end of £200 so thought it was a bargain at £70 including another job that needed doing. Gone, 2007 TD4 SE Auto Baltic blue, clear side repeaters, full sized alloy spare.

English by birth..... Yorkshire by the grace of God.

Post #131266 9th Feb 2012 11:20 pm
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taztastic



Member Since: 03 Feb 2011
Location: North West
Posts: 8652

England 

Just had my first service at Hunters Preston.
61 plate TD4 XS courtesy car waiting which they came out too and cleared the ice off the windows. My car washed n
vac'd. Everything explained thoroughly and a detailed service report left with stamped
service record. Never had that from Merc dealer.
I feel they are trying very hard, can't fault them Thumbs Up

Post #131275 10th Feb 2012 4:28 am
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MANUFAN



Member Since: 10 Dec 2011
Location: Manchester
Posts: 357

England 2011 Freelander 2 SD4 HSE Auto Sumatra Black

taztastic wrote:
Just had my first service at Hunters Preston.
61 plate TD4 XS courtesy car waiting which they came out too and cleared the ice off the windows. My car washed n
vac'd. Everything explained thoroughly and a detailed service report left with stamped
service record. Never had that from Merc dealer.
I feel they are trying very hard, can't fault them Thumbs Up


Hi Taz,
You must have dealt with Mercedes Blackburn like me, you have my deepest sympathy Evil or Very Mad
John.

Post #131301 10th Feb 2012 12:52 pm
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taztastic



Member Since: 03 Feb 2011
Location: North West
Posts: 8652

England 

Yep, my father worked for Merc for 30 years, that shower in Blackburn take some beating, some of the tales Rolling Eyes Was a decent place until the long time family owner sold out to a corporate.

Post #131363 10th Feb 2012 10:32 pm
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MANUFAN



Member Since: 10 Dec 2011
Location: Manchester
Posts: 357

England 2011 Freelander 2 SD4 HSE Auto Sumatra Black

taztastic wrote:
Yep, my father worked for Merc for 30 years, that shower in Blackburn take some beating, some of the tales Rolling Eyes Was a decent place until the long time family owner sold out to a corporate.


I won’t go into detail, too long, too boring, but I had two services that were unbelievably bad.

Post #131382 11th Feb 2012 12:59 am
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LRCRAZY321



Member Since: 24 May 2010
Location: BELPER/DERBYS
Posts: 112

England 2007 Freelander 2 TD4 SE Manual Tambora Flame
Re: Hunters Derby

Speedway wrote:
Spent part of the afternoon at Hunters having a winter health check, I normally stay well clear of such things but this one came with a free half day Land Rover Experience voucher, I was going to do an off road course anyway which would cost the thick end of £200 so thought it was a bargain at £70 including another job that needed doing.

All i can say is they are by far the worst dealer of any type i have ever dealt with,thus i have taken my trade elsewhere Thumbs Up

Post #131418 11th Feb 2012 1:03 pm
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archie98



Member Since: 18 Oct 2011
Location: derbyshire
Posts: 709

England 2007 Freelander 2 TD4 SE Auto Stornoway Grey

I agree with LRCRAZY I had a paint issue on my last disco (appears to be a common fault) the woman at Hunters said it was because I did not wash the car,funny that because it is normaly the cleanest on the street,Even landrover customer services stuck two fingers up

Post #131422 11th Feb 2012 1:13 pm
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athelstan



Member Since: 03 Nov 2009
Location: Reality
Posts: 2657

taztastic wrote:
Was a decent place until the long time family owner sold out to a corporate.


I know exactly what you mean. Windsors of Mansfield Notts were the best LR dealer within striking distance of Derbyshire (the Derbyshire gang of Kennings and Mann Edgerton were a pile of sheep sh*te) and my owd man travel over to Windsors and bought all his LR's from old man Windsor. Never had to ask twice about "is it covered by the warranty" etc.. Then came the BMW ownership days and they asked the old man to spend his pension money on upgrading the showroom. No Mr Windsor said - and he lost the franchise to a corporate.

LR's loss of an experience, highly committed, customer focused team that was there for LR through it's darkest years, to be replaced only by fair weather folks focused on shifting metal and extracting the last shilling on the invoice.

But back to Derbyshire. Now that Kennings have gone, their replacement from what I've heard, re comments n experiences from friends, relatives and neighbours, is that Hunters are as inconsistent and cavalier as the their franchise predecessors.

Post #131435 11th Feb 2012 2:34 pm
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Speedway



Member Since: 13 Oct 2010
Location: Derbyshire
Posts: 392

England 2007 Freelander 2 TD4 SE Auto Baltic Blue

The only issue I've had with Hunters is that every job takes longer to complete than the original estimate, will have a loan car next time, the only reason I took the car there was to get the free LRE voucher, Yorkshiremen know how to spot a bargain.
I agree that manufacturers appear to be shooting themselves in the foot by taking the franchise away from local family businesses and giving it to useless corporate outfits, Subaru are as guilty of this as anyone. Gone, 2007 TD4 SE Auto Baltic blue, clear side repeaters, full sized alloy spare.

English by birth..... Yorkshire by the grace of God.

Post #131489 11th Feb 2012 9:01 pm
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RegG



Member Since: 06 Oct 2011
Location: Nottinghamshire
Posts: 199

United Kingdom 2010 Freelander 2 TD4 HSE Auto Biscay Blue

My experience of Hunters at Derby has been nothing short of excellent. They very quickly and efficiently dealt with a warranty issue even though the car had been purchased from their Kings Lynn dealership. When I took it in for the work I also mentioned a problem with the handbrake which, again, they dealt with quickly and efficiently the same day. 2010 HSE TD4 auto, Biscay Blue, Almond Leather, facelift front and rear, detachable towbar, front & rear mudflaps, bib spoilers, clear high level brake light, smooth rear wiper, colour coded door handles.

Previous Land Rovers:
2007 Freelander 2 HSE i6 in Stornoway Grey
1991 Discovery 200tdi 3 door in blue

Post #131508 12th Feb 2012 10:51 am
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