Use my Freelander for towing and short trips only and it has never been off-road.

Just had my second annual service at the main dealer I bought it from and had to pay an additional £111, incl. VAT, to have the handbrake mechanism lubricated and serviced ! Apparently not covered by the 36 month warranty. Mileage 12,000 !!

Is this common and can I expect this bill every 12,000 miles ?

Bill

No, never heard of it. Ask for details before you pay and if your not happy, dont pay. They should be showing you any parts they replaced. Failing that go back round about when the place first opens in the morning, armed with your receipt. Not only will you tie up the receptionist for a good half hour, but you can tell everyone else of the extortion.

dunroof wrote:

No, never heard of it. Ask for details before you pay and if your not happy, dont pay. They should be showing you any parts they replaced. Failing that go back round about when the place first opens in the morning, armed with your receipt. Not only will you tie up the receptionist for a good half hour, but you can tell everyone else of the extortion.

If you did'nt ask for it then you shouldn't have to pay for it... if you mentioned a dodgy hand brake before the service and its on the service sheet you might have less to stand on however.

I suspect what you have paid for is an hours labour to remove the disks / calipers and give it all a good clean. Not unreasonable, but does seem steap Freelander 2 TD4 Auto, SE, Narvik Black, Alpaca full leather, Rear Headrest Entertainment System, 6 CD, 18 HSE Wheels, Privicy tints

Hi Bill
Oooohhhhh thats painfull ! regarding the usage

It would appear they can charge according to the service sheet, but its bad customer relations none the same as i always feel they charge enough alreday for doing very little !

https://www.freel2.com/gallery/albums/user...0Miles.pdf

I personally think the amount of road salt spread on the roads this past winter would be enough to prematurely seize up anything that's not used regularly. I shoved the pressure washer under the car regularly to clean the underside.

Yep, typical landrover, a sneek attack to releave you of more money.
It all depends on what you asked them to do. If they were just servicing the main parts ie oil, filters etc then the hand brake would not come in to it. If however they were fitting new discs pads etc then they found problems then the should of contacted you first out of common curtesy.
They seem to lack this at many main dealers nowadays and this will be their undoing. My advice to you would be go to a vat vegistered independant. There you will gey much better service and cheaper bills. Provided they use genuine parts you warranty will still be valid