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Loch Lomond Landy



Member Since: 22 Jan 2013
Location: Loch Lomond
Posts: 41

Scotland 2012 Freelander 2 TD4_e GS Manual Santorini Black
New Haldex Unit at 28,500 Miles

Vehicle in with rumbling noise from rear while taking away in first under a bit of pressure while turning hard left or right. Diagnosed as a replacement haldex unit required.

Only 28,500 miles on an October 2012 vehicle. Shocked

Fair play to Landrover assist that thought it was rear drive shaft bearings and Landrover dealer in Glasgow who have been pretty good and helpful so far. I'm quite enjoying the SD4 HSE auto on hire from them.

How much have I saved being in the warranty period? What would this have cost outside warranty?

Cheers.

Post #265703 3rd Jun 2015 2:12 pm
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LR NUT



Member Since: 12 May 2012
Location: Scotland
Posts: 4350

Scotland 2014 Freelander 2 TD4_e Dynamic Manual Fuji White

Maybe ask the garage what the cost would have been Laughing MY14 Kahn Converted Dynamic - Fuji White Ebony/Pimento Interior
MY15 Xenon Headlight Conversion

MY17 RRS SVR - Estoril Blue Cirrus/Ebony šŸŖ£šŸ’ŗā€™s

Post #265704 3rd Jun 2015 2:16 pm
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Loch Lomond Landy



Member Since: 22 Jan 2013
Location: Loch Lomond
Posts: 41

Scotland 2012 Freelander 2 TD4_e GS Manual Santorini Black

I will do....once they order it and fix it and I pick it up and see them. Neutral

Post #265705 3rd Jun 2015 2:21 pm
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Badger1970



Member Since: 21 Sep 2012
Location: Southam, Warwickshire
Posts: 1372

United Kingdom 2013 Freelander 2 SD4 HSE Lux Auto Baltic Blue

Whilst there is a known problem with the Haldex, I am starting to wonder if it genuinely is the Haldex, or the Dealers thinking "one size fits all, and it'll make us some money on Warranty"

I have to question whether it is in fact the unit itself, or simply the bearing, yet dealers see an opportunity to make a few quid knowing they will get a payout from JLR usually without question.

Has anyone from JLR Technical actually been out to visit a customers car in situ at the Dealers and confirmed it is a total failure of the Haldex, or do dealers take the lazy option and know what to say to Technical over the telephone in order to have this expensive warranty work approved?

Does make you wonder........ Whistle Foraging near Gaydon....
——————————————
MY13 HSE Lux SD4, Baltic Blue - current, 30,000> miles without fault
MY12 HSE 2.2 SD4, Sumatra Black - gone after 10 months/43,000 fault-free miles

Post #265709 3rd Jun 2015 2:49 pm
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Chuckalicious



Member Since: 23 May 2014
Location: Midlothian
Posts: 1702

United Kingdom 2014 Freelander 2 SD4 SE Auto Santorini Black

If it is the bearings rather than the whole unit, JLR really do buy Censored bearings! Diff, Haldex and wheel all dying on low mileage reasonably new cars. Can't be right. Learned to drive in 2011.
Bought a Micra - great little car
"Upgraded" to Kia Sportage - hated it
Proper upgrade to FL2 TD4 GS 60 reg Facelift - tailgate paint issues, fuel gauge rewire, transfer box failure at 36k miles, clutch at 60k
Reconditioned diff at 70k ish
Sold at 84k and now on a DS. Terribly unreliable.
Sold DS for a 2021 Mitsubishi Outlander PHEV. Fingers crossed....
Sold Outlander for a 2014 SD4 SE Tech because Iā€™m mental

Post #265719 3rd Jun 2015 4:19 pm
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dorsetfreelander



Member Since: 20 Jul 2013
Location: Dorset
Posts: 4344

United Kingdom 2014 Freelander 2 SD4 XS Auto Loire Blue

I understand that big most jobs require sign off before the dealer starts. I have had a few problems where the dealer has told me to bring it in on a specific day because that's when the independent assessor comes in. I was told after my rear diff problem that they had agreed that the diff bearing plus the xfer box needed to be replaced but that JLR would only pay for the xfer box and that the dealer did the diff bearing at no charge to me (if you can believe this story). 3 x FL1 2 manual + 1 auto
5 x FL2 4 manual + 1 auto
Now Discovery Sport P250 MHEV SE

Post #265737 3rd Jun 2015 7:18 pm
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Loch Lomond Landy



Member Since: 22 Jan 2013
Location: Loch Lomond
Posts: 41

Scotland 2012 Freelander 2 TD4_e GS Manual Santorini Black

Interesting comments Badger. The Landrover Assist guy that turned out diagnosed the rear diff bearings. The dealer garage has diagnosed the Haldex Unit and got the go ahead from Landrover.

At this stage...I don't care what they change as long as they fix it.

Post #265772 4th Jun 2015 12:04 am
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RogB



Member Since: 16 Dec 2014
Location: Mansfield
Posts: 3871

England 2013 Freelander 2 SD4 HSE Lux Auto Santorini Black

From previous posts all over this forum, its seems that JLR Assist are the guys that really know what they are doing and the the dealers (with a few exceptions) seem to know very little.

Post #265780 4th Jun 2015 7:43 am
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Chuckalicious



Member Since: 23 May 2014
Location: Midlothian
Posts: 1702

United Kingdom 2014 Freelander 2 SD4 SE Auto Santorini Black

Although I haven't used LRA, my local dealer Morrisons Stirling have been excellent. When I called in the noise my car was making they said over the phone it was likely the diff, but upon inspection they said it was the transfer box. A few months later and still no noise so they were bang on the money. Learned to drive in 2011.
Bought a Micra - great little car
"Upgraded" to Kia Sportage - hated it
Proper upgrade to FL2 TD4 GS 60 reg Facelift - tailgate paint issues, fuel gauge rewire, transfer box failure at 36k miles, clutch at 60k
Reconditioned diff at 70k ish
Sold at 84k and now on a DS. Terribly unreliable.
Sold DS for a 2021 Mitsubishi Outlander PHEV. Fingers crossed....
Sold Outlander for a 2014 SD4 SE Tech because Iā€™m mental

Post #265782 4th Jun 2015 7:45 am
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dorsetfreelander



Member Since: 20 Jul 2013
Location: Dorset
Posts: 4344

United Kingdom 2014 Freelander 2 SD4 XS Auto Loire Blue

I once knew a guy who was workshop manager at a Toyota dealership and he said that most of their work was PDI and regular servicing on newish cars. This had three effects
1. Better mechanics got bored and would leave or be poached by good independents
2. Main dealer mechanics didn't get the experience or exposure to lots of different faults
3. Manufacturers know this and try to overcome by improving computer diagnostics and making it more difficult (ie expensive) for non dealers to gain access to diagnostic tools.

Given this it's easy to see how a LR Assist guy has all of the diagnostics and lots of experience of things going wrong. 3 x FL1 2 manual + 1 auto
5 x FL2 4 manual + 1 auto
Now Discovery Sport P250 MHEV SE

Post #265787 4th Jun 2015 8:44 am
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