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shilen



Member Since: 29 Feb 2008
Location: In the Middle
Posts: 1774
United Kingdom 2011 Freelander 2 SD4 HSE Auto Bali Blue
Complaint Procedure

Who do I write to to complain about the service I have received at a Landrover Service Centre?
Post #29735 23rd Oct 2008 11:00 am
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avtur



Member Since: 11 Nov 2006
Location: Stockport
Posts: 1306
United Kingdom 2007 Freelander 2 TD4 GS Manual Stornoway Grey

I think in the first instance write to the guy known as the 'dealer principal' he is the top man in the dealership.

He should be looking after all aspects of the dealerships performance and he has the position to get to the bottom of any problems on his site.

If you are not happy with his response then get LR involved on the basis that the the dealership performance is letting down the brand reputation. Stornoway Grey GS ... What a fine motor Smile ... but not any more ... Big Cry ... psst look at my gallery!
Company cars ... a thing of the past - May 2013.
Post #29738 23rd Oct 2008 11:53 am
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