I've got another feedback form from LR has anyone else had another form submitted  MY14 Kahn Converted Dynamic - Fuji White Ebony/Pimento Interior
MY15 Xenon Headlight Conversion

MY17 RRS SVR - Estoril Blue Cirrus/Ebony 🪣💺’s

The only feedback form I ever had was with the Evoque. 21MY Defender 90 S 3.0 D200

@ LRNut, when did you get the first feedback request

Ad in summer 2014 MY14 Kahn Converted Dynamic - Fuji White Ebony/Pimento Interior
MY15 Xenon Headlight Conversion

MY17 RRS SVR - Estoril Blue Cirrus/Ebony 🪣💺’s

That explains it, you've sent the first one back, LR have seen what you've done since and they thought they had better send another one

I get one after every time I have a service or repair at my local dealer. Dealer always phones me up asking if everything was ok with the visit and if there is any reason why I won't give 9 or 10 in the LR survey. I always try to be fair but always put down anything that I was not happy with. I guess it's the only way they can improve their service if you say what was not up to standard or you were not happy with. Disco 4 HSE SDV6 Orkney Grey
Gone FL2 MY13 XS TD4 Manual Orkney Grey

Car 2 months old & haven't received a feedback form yet. I was going to write a good comment on the purchase, oh well! Maybe LR are focused on the DS now? Procrastination, mankind's greatest labour saving device!

Acoustic insulation ARB TPMS 3xARB air compressors After cooler Air tank On-board OCD pressure air/water cleaning Additional 50L fuel Carpet in doors ABE 2x1kg Waeco 28L modified fridge Battery 4x26ah Solar 120w Victron MPPT 100/20 DC-DC 18amps 175amp jumper plug Awning 6x255/60R18

Last edited by Lightwater on 2nd Feb 2015 12:19 am. Edited 1 time in total

Usually had them online and replied online.
2011 SD, the warranty repair for faulty fuel tank sensor was a disaster, took 2 attempts and they damaged rear diff to propshaft flange and the propshaft flange. Also lost 1/2 tank fuel across filling station forecourt after first attempt at repair.
I did not fill in a return as all would have been -10. Dealer Principal sorted out mess quickly and to my satisfaction.

A little tip, if you have cause to make a serious complaint or service manage not helpful find the name of the "Dealer Principal" and write directly to them. All FL2's (3) Gone
2011 Mercedes C180 CGI Gone
FL2 GS Auto SD with heated leather, factory tints, alloy spare and a few other bits.

And if it gets realy serious, and no one at the dealer wants to know
The head of Jaguar / Landrover seems to get the job done ,
BUT always be polite have the facts (and their answers ) be firm but not nasty
job gets sorted.
Haveing Boss of Jag/ landrover on speed dial helps .!!

Do your research and find the chain of Command . Wales
Were the mud is thicker, and the ruts are deeper.
(And we have the water to wash it off, and more on the way..! )
Sd4 and chrome Ar*e piece, Auto box for best fun
09 Xs Gone
12 xs Gone
HSE with Leather seats and 4 years warrenty.. staying for now !

Last week I sent a polite letter to the CEO of an Australian energy supplier (I have done this before). Someone phoned back, not the CEO, but someone who would actually listen.

It's worthwhile sending polite physical letters by mail to CEOs to have fair and reasonable issues addressed.

Be polite!


Recently heard someone say he always does this but writes with a fountain pen and gets very good responses! Procrastination, mankind's greatest labour saving device!

Acoustic insulation ARB TPMS 3xARB air compressors After cooler Air tank On-board OCD pressure air/water cleaning Additional 50L fuel Carpet in doors ABE 2x1kg Waeco 28L modified fridge Battery 4x26ah Solar 120w Victron MPPT 100/20 DC-DC 18amps 175amp jumper plug Awning 6x255/60R18

"Dear Mr Tata"  2013 Dynamic Santorini black
2011 XS Lago grey
2007 HLS Stornoway grey
sometimes towing an Elldis AVANTE 574.

Lightwater wrote:

Last week I sent a polite letter to the CEO of an Australian energy supplier (I have done this before). Someone phoned back, not the CEO, but someone who would actually listen.

It's worthwhile sending polite physical letters by mail to CEOs to have fair and reasonable issues addressed.

Be polite!


Recently heard someone say he always does this but writes with a fountain pen and gets very good responses!

Do they not find the paper gets soggy ..???  Wales
Were the mud is thicker, and the ruts are deeper.
(And we have the water to wash it off, and more on the way..! )
Sd4 and chrome Ar*e piece, Auto box for best fun
09 Xs Gone
12 xs Gone
HSE with Leather seats and 4 years warrenty.. staying for now !