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Martin
Site Admin & Owner


Member Since: 18 Feb 2006
Location: Warwick
Posts: 971

United Kingdom 
***** Fixing problems with forum log in *****

Exclamation This information has been superceded by the information here: solving issues with forum login

==========================

If you're having trouble with the forum or gallery not showing you as logged in and refusing to go through the login process then keep reading Smile

It's a problem with the forum/gallery cookie, to cure it, use one of the methods below depending on which browser you're using:

Internet Explorer

NOTE:There is a side effect of this simple Internet Explorer method - you can only delete all of the cookies and so you will be logged out of every web site that you're a member of or have a username for - follow the advanced method below (thanks Slimer) to delete only the Freel2 cookies.

First of all, log out from Freel2.com. Then in Internet Explorer, go to the Tools menu (fifth one along) and then select Internet Options (bottom menu item).

In the middle section of the window that pops up, under "Temporary Internet Files" is a button marked "Delete Cookies". Click it, and then press the OK button on the window that pops up saying "Delete all cookies in the Temporary Internet Files folder?".

Then click the OK button on the Internet Options window and exit all Internet Explorer windows. Then load up Internet Explorer again, visit Freel2.com, log in with your username/password and try the gallery again.

ADVANCED: Shutdown IE, search for and delete any file that starts Cookie: and contains the word freel2 (you need to delete cookies for freel2.com and www.freel2.com) in the name in your C:\Documents and Setting\<username>\Local Settings\Temporary Internet Files folder. You may have to adjust your view preferences (Tools\Folder Options\View Tab in Windows Explorer) to show hidden and system files if you do not see any of these folders or files

Mozilla Firefox

First of all, log out from Freel2.com. Then in Firefox, go to the Tools menu (sixth one along) and then select Options (bottom menu item).

In the left hand side of the window that pops up, click the "Privacy" button (with the padlock icon). In the privacy panel, click the + icon to the left of the "Cookies" title (fifth option down) so that the yellow cookies panel opens. Click the button marked "View Cookies".

On the "Stored Cookies" window that appears, scroll down until you have "freel2.com" in the left hand side (under the "Site" heading). Click "freel2.com", and then press the "Remove Cookie" button (bottom left). If you don't have a "freel2.com" cookie, carry on to the next section.

Then scroll down to "www.freel2.com" and repeat the above method to delete the cookie.

Then click the OK button on the Stored Cookies window, then the OK button on the Options window and exit all Firefox windows. Then load up Firefox again, visit Freel2.com, log in with your username/password and try the gallery again.

---

If these do not work please ask me for a new password by e-mail to , the in-built forum system for new passwords does not work well for this problem.

Obviously let me know if you have any problems, or if you need help for other browsers Smile

Martin


Last edited by Martin on 26th Mar 2013 10:53 am. Edited 4 times in total

Post #2899 7th May 2007 8:16 am
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Martin
Site Admin & Owner


Member Since: 18 Feb 2006
Location: Warwick
Posts: 971

United Kingdom 

This information has been superceded by the information here: solving issues with forum login

Post #177382 26th Mar 2013 10:53 am
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