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npinks



Member Since: 28 Jun 2007
Location: Ls25
Posts: 20090

United Kingdom 
For those of you with caravans

I have a caravan as many of you know. Very Happy

This was purchased brand new in Nov'06 and was due its first service Nov'07.

I decided to wait and have the service done this year at the beginning of the caravanning season.

Today I have rang to book the caravan in and was told by not having it done within 60 days of the due date, I have just lost the remaining 2 years warranty. Big Cry Mad Mad Big Cry

I only did this as i thought it would be better to make sure the caravan was in perfect condition for the start of the season after been stood still and not seized up over the winter months.

I am absolutely FCensored P Censored off at the moment.

So I thought I would warn others about the warranty issue I have now got and hopefully help others not have this problem Thumbs Up Former Mod/Member, with the most post & Chicken George Arch nemesis

Post #13880 4th Feb 2008 12:58 pm
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penelope pitstop



Member Since: 30 Jan 2008
Location: Surrey
Posts: 12

United Kingdom 2007 Freelander 2 TD4 HSE Manual Rimini Red

Sorry to hear about your loss of warranty. I would be annoyed about that too Evil or Very Mad Please let the car start!!!!!

Post #13882 4th Feb 2008 1:34 pm
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chicken george



Member Since: 06 Dec 2007
Location: N. Yorks
Posts: 13283

United Kingdom 2008 Freelander 2 TD4 XS Manual Santorini Black

sell it quick!!! Laughing Laughing

Post #13888 4th Feb 2008 2:19 pm
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shar



Member Since: 28 Oct 2007
Location: leicestershire
Posts: 324

United Kingdom 2013 Freelander 2 SD4 HSE Lux Auto Firenze Red

Hi npinks sorry to hear that but thanks for the info will remember that as i pick my new van up in march, what manufacture is your van as i have not heard of this before Shocked

Post #13891 4th Feb 2008 2:47 pm
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npinks



Member Since: 28 Jun 2007
Location: Ls25
Posts: 20090

United Kingdom 

Stirling Europa (part of the Swift Leisure Group)

Just spoke with the Dealer, and they have said that they don't need to tell me about the warranty, (obviousley wanted to tell me about the great 3 years cover it had but didn't mention the service time limits)

My fault for not reading the small print, but with new vans you pop them in on warranty claims and then they tell you if its covered or not, so why read it..........

They can sell me a extended 2yr cover for £225, but i am going to speak to swift group on this as i feel hard done by.

I have dealt with this dealership for years, travelling 100 mles return to Catterick to purchase or service my last vans, my fathers dealt with them for year too, guess its what you get for been loyal Mad Former Mod/Member, with the most post & Chicken George Arch nemesis

Post #13893 4th Feb 2008 3:30 pm
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markrt



Member Since: 17 Dec 2007
Location: Nr Gravesend, kent
Posts: 11

United Kingdom 2008 Freelander 2 TD4 HSE Auto Sumatra Black

Sorry to hear about you losing your warranty, i hope you had a good discussion/argument with the dealer about it and the fact they didn't point it out to you.

Saying that i was aware of the 60 day rule ( i think some are 90 days ) and this is either side of the anniversary date. I too have a caravan that i purchased in November and have to service it and then lay it up for the winter ( except in 2006 when we went away for christmas in it ) and i think it is stupid but they are the rules too keep up the warranty.

The only fortunate thing is that english caravans have improved greatly over the last few years so hopefully you won't have any issues with it, mind you i brought german ( Hymer ) and that as been great. markrt
Freelander 2 TD4 HSE Auto
Sumatra Black, Ebony Leather

Post #13894 4th Feb 2008 3:36 pm
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Nazca Sand Eddie



Member Since: 06 Nov 2007
Location: Devon
Posts: 179

United Kingdom 

As this is for those with caravans.....

You might like to consider purchasing the spare FA11 fuse shown on page 202.
It is not your usual type fuse and I think it could be one that gets abused wihen connecting the wiring leads.

It was less than a £1 from my Land Rover main agents-they had to order it.

Post #13898 4th Feb 2008 4:26 pm
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Transman



Member Since: 21 Jan 2007
Location: Up North West
Posts: 47

Hi N Pinks,

i have some sympathy, and assume you were dealing with the Kinsells ( not Ropers ) and I find their attitude surprising, particularly as you have done business on a regular basis with them.I have a Vanmaster and am aware of the timing of services, and I can understand wher they are coming from.

If you had bought your F2 in Dec 06, would you have waited till March 08 to have it serviced knowing what the handbook says ?

life is one long learning curve.

Regards Transman

Post #13908 4th Feb 2008 6:34 pm
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npinks



Member Since: 28 Jun 2007
Location: Ls25
Posts: 20090

United Kingdom 

does anybody know of any companies that offer caravan extended warranties so i can compare cover? Crying or Very sad Former Mod/Member, with the most post & Chicken George Arch nemesis

Post #13911 4th Feb 2008 6:58 pm
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Dave



Member Since: 04 Jul 2007
Location: Somewhere Near You
Posts: 2666

Scotland 2012 Freelander 2 SD4 HSE Auto Indus Silver

Shouldn't have bought a f Censored c Censored in the first place then you wouldn't have this problem Rolling with laughter

Only kidding, hope you get it sorted out ok. ______________________
2011 Full Fat RR 4.4 TDV8
2012 FL2 SD4 Auto HSE
2013 Kawasaki Versys 650

Post #13920 4th Feb 2008 8:59 pm
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npinks



Member Since: 28 Jun 2007
Location: Ls25
Posts: 20090

United Kingdom 

I am now hitching up the caravan and going to spend the whole caravan season driving in front of you

With a "ARE YOU LATE FOR WORK YET?" sign in the rear window



 Former Mod/Member, with the most post & Chicken George Arch nemesis

Post #13921 4th Feb 2008 9:04 pm
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Dave



Member Since: 04 Jul 2007
Location: Somewhere Near You
Posts: 2666

Scotland 2012 Freelander 2 SD4 HSE Auto Indus Silver

Won't make a blind bit of difference in this city, traffic is horrendous any day of the week Ner Ner ______________________
2011 Full Fat RR 4.4 TDV8
2012 FL2 SD4 Auto HSE
2013 Kawasaki Versys 650

Post #13923 4th Feb 2008 9:14 pm
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npinks



Member Since: 28 Jun 2007
Location: Ls25
Posts: 20090

United Kingdom 


i WON'T BOTHER THEN Former Mod/Member, with the most post & Chicken George Arch nemesis

Post #13925 4th Feb 2008 9:18 pm
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chicken george



Member Since: 06 Dec 2007
Location: N. Yorks
Posts: 13283

United Kingdom 2008 Freelander 2 TD4 XS Manual Santorini Black

npinks wrote:
I am now hitching up the caravan and going to spend the whole caravan season driving in front of you

With a "ARE YOU LATE FOR WORK YET?" sign in the rear window







Wouldn't expect anything else that's what you bought the thing for isnt it?

No caravan has EVER passed my tractor but I always let normal cars go by me at the first opportunity , something c Censored vaners would do well to learn from.

Post #13927 4th Feb 2008 10:28 pm
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shar



Member Since: 28 Oct 2007
Location: leicestershire
Posts: 324

United Kingdom 2013 Freelander 2 SD4 HSE Lux Auto Firenze Red

Chicken george , don't tar us all with the same brush.

Post #13928 4th Feb 2008 10:45 pm
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