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willaw



Member Since: 24 Aug 2008
Location: São Paulo
Posts: 4

Brazil 
Sat Nav - Upgrade Error

Hi folks.

I put a new DVD from navteq in my Freelander 2 2008. It ask me to update the system - and talks about a 15 minutes wait time.

I put the DVD and wait the time - including extratime, I wait for 1 hour.

After this, the "Navigation" button disappear from my screen.

What can I do ? Can I reset the system ?

Post #26079 24th Aug 2008 8:57 pm
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lrlr2



Member Since: 05 Aug 2007
Location: Kaiserslauthern
Posts: 106

Germany 2008 LR2 i6 SE Auto Nazca Sand

CTL + ALT + DEL - opps wrong system

maybe call dealer - did you shut the LR off and let sit a bit? Take the key fob out too so 'act' like you left it alone...

Post #26120 25th Aug 2008 6:50 pm
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npinks



Member Since: 28 Jun 2007
Location: Ls25
Posts: 20090

United Kingdom 

the dealer once said the first thing they try is a hard reset of the car

Disconnect both battery connectors and hold them together for 30 seconds, then reconnect them and wait a few minutes whilst the cars system reboots.

Worth a try Thumbs Up Former Mod/Member, with the most post & Chicken George Arch nemesis

Post #26125 25th Aug 2008 7:40 pm
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snappa



Member Since: 16 Apr 2008
Location: Watching C-beams near the Tanhauser Gate
Posts: 1633

Scotland 2013 Freelander 2 TD4 GS Manual Buckingham Blue

Isn't it funny in this, the 21st century, the amount of hardware/software problems that can be solved by 'turning it off and on again' , sorry, I mean rebooting Whistle

Post #26145 25th Aug 2008 10:59 pm
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willaw



Member Since: 24 Aug 2008
Location: São Paulo
Posts: 4

Brazil 

Thanks for the replies.

I will try rebooting (put the battery off ) during this weekend - the LR2 is my wife car. I will post some photos of the GPS without the button.

I cannot go to the dealer because the Land Rover do not guarantee the navigation system... Yeah... They sell a car with a nice clock in the central panel... This is how things work here in Brazil!

I have a BMW 130i too, with iDrive and Business Navigation that also do not have support from the dealer.

And both brands (Land Rover and BMW) has official presence here.

Post #26150 26th Aug 2008 2:52 am
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npinks



Member Since: 28 Jun 2007
Location: Ls25
Posts: 20090

United Kingdom 

I'm not in Brazil, but LR sorted my Sat Nav out when it froze......

Have you contact Navteq, surely they maybe able to help through their customer services Former Mod/Member, with the most post & Chicken George Arch nemesis

Post #26160 26th Aug 2008 8:30 am
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willaw



Member Since: 24 Aug 2008
Location: São Paulo
Posts: 4

Brazil 

Well, this last weekend I try resetting the nav pulling off the negative battery cable.

I wait for 15 minutes and turn the cable on again.

It do not work. The navigation button stills do not appear.

I'm trying now to contact the navteq.

Any news I will post here.

Post #26568 1st Sep 2008 4:03 pm
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npinks



Member Since: 28 Jun 2007
Location: Ls25
Posts: 20090

United Kingdom 

Looking at the Navteq website, they do not appear to have maps for Brazil Question

Where are you based Question if its Brazil what map have you gone for Question I find it strange that LR say they don't cover the satnav, its part of the car which should have 3 years cover

Have you spoken to Land Rover themselves on the phone or by email Question Or Navteq Question Former Mod/Member, with the most post & Chicken George Arch nemesis

Post #26570 1st Sep 2008 4:44 pm
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pwven



Member Since: 16 Jul 2008
Location: Kuruman
Posts: 76

South Africa 2008 Freelander 2 TD4 HSE Auto Nazca Sand

willaw wrote:
Well, this last weekend I try resetting the nav pulling off the negative battery cable.

I wait for 15 minutes and turn the cable on again.

It do not work. The navigation button stills do not appear.

I'm trying now to contact the navteq.

Any news I will post here.


Hi Willaw
What happens if you put the old DVD back in? do the navigation then works or not.

Post #26604 2nd Sep 2008 9:16 am
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pwven



Member Since: 16 Jul 2008
Location: Kuruman
Posts: 76

South Africa 2008 Freelander 2 TD4 HSE Auto Nazca Sand

Have anybody purchased an update from Navteq and if so how did it work. Was there and upgrade that was required?
Am on the point of ordering the SA 2008 / 2009 DVD but want to be sure it will work.
Thanks

Post #26607 2nd Sep 2008 9:21 am
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willaw



Member Since: 24 Aug 2008
Location: São Paulo
Posts: 4

Brazil 

Hi guys.

Sorry for my delay in replies, but I was travelling last month.

For you guys understand the problem, the Land Rover here gives me technical assistance only for the screen : if it turn on or not. They do not give technical assistance to the items displayed in the screen (even the clock!).

I will put 3 images here. The first one is how is my menu. The navigation button "disappear" :

Click image to enlarge


The second shows the preferences menu. It is fine - with all the previous options :



The last one shows the "screensaver"with clock - the only function that I have with this navigation system :



Any ideas ?


Thank you.[/img]

Post #30025 27th Oct 2008 7:51 pm
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rmbillington



Member Since: 28 Aug 2006
Location: Peterborough
Posts: 511

2007 Freelander 2 TD4 XS Manual Stornoway Grey

Have you tried to see if you can get into the diagnostics screen like on the other post http://www.freel2.com/forum/topic1972.html

Not sure if you'll be able to or not.

Just a thought, but have you either removed or left in your DVD?

Have you tried at having the new DVD, old DVD and no dvd in the drive after doing a proper reboot of the car, by removing the battery?

Rich

Post #30038 27th Oct 2008 10:03 pm
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npinks



Member Since: 28 Jun 2007
Location: Ls25
Posts: 20090

United Kingdom 

Nothing such as cables have come loose when getting the DVD into the machine Question

DVD placed in the correct way round Question

Have you try a Lenses cleaner in case there is dust on the reading lens Question

Does it work with the old DVD Question

I do find it strange that you have a car with SATNAV and no backup from your dealer Rolling Eyes Former Mod/Member, with the most post & Chicken George Arch nemesis

Post #30040 27th Oct 2008 10:14 pm
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rmbillington



Member Since: 28 Aug 2006
Location: Peterborough
Posts: 511

2007 Freelander 2 TD4 XS Manual Stornoway Grey

I wonder where the main navigation unit is, and if you could disconnect it, maybe even for a couple of days, then re-connect it, and see if that helps to wipe any residuale memory.

Or if there are any extra buttons on the main unit, that you could press while rebooting the unit?

I'm clutching at straws, but I guess if you can't make it any worse than not having sat-nav.

I wonder who actually manufactures the sat-nav unit, and if they would provide any support directly?

Hope you get it sorted.

Rich

Post #30041 27th Oct 2008 10:14 pm
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rmbillington



Member Since: 28 Aug 2006
Location: Peterborough
Posts: 511

2007 Freelander 2 TD4 XS Manual Stornoway Grey

[quote="npinks"]Nothing such as cables have come loose when getting the DVD into the machine Question [quote]

Wonder if you could be right, I bet that the system running the screen is a seperate system to the nav one. And if it doesn't get a response from the nav system, then it doesn't show the button. The only problem with my theory, is that if the update has broken the nav unit, it would have the same symptons though.

Rich

Post #30043 27th Oct 2008 10:17 pm
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