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Home > Wheels & Tyres > Main dealer tyre price match + software update cost free?
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ReggiePerrin



Member Since: 13 Mar 2013
Location: Derbyshire
Posts: 1241

England 2013 Freelander 2 SD4 HSE Lux Auto Firenze Red

JulesK wrote:
I will go with what the dealership says thanks.

After my recent experience with a Land Rover main dealer, I wouldn't believe them if they told me my red Freelander 2 was a red Freelander 2.

They can't all be the same though.

Post #360700 19th Nov 2018 11:20 am
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JulesK



Member Since: 07 Dec 2014
Location: Ceredigion.
Posts: 1652

Wales 2014 Freelander 2 TD4 HSE Auto Firenze Red

Can only speak as you find Thumbs Up Had my troubles in the past but new owners of dealership seem ok.
Not disputing that updates aren't being done but without sitting there,who knows? But last service it did seem that something was better when driving mph wise Confused If it wasn't so bad it'd be funny.

šŸ‘
Freelander 2 HSE auto 2014 ( Florrie ) ..... Try again.
Freelander 2 GS 2012...... Gone.

Post #360703 19th Nov 2018 12:00 pm
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series2



Member Since: 28 Jan 2018
Location: Lancashire
Posts: 31

United Kingdom 

RogB wrote:
have a look at online retailers like blackcircle.com or camskill.co.uk

even Asda do tyres online.


Well the last time I bought two new tyres from Asda Tyres the fitter told me that he couldn't remove the NSF wheel as it had been overtightened so much that it needed a specialist tool to remove it, which he didn't have and therefore he had only changed the OSF tyre.

I told him that the last person to touch the NSF wheel was .....................Asda Tyres! I even produced the email receipt on my phone. He said that the car must have had a brake service and the service technician must have done it and tried everything to deny Asda Tyres were to blame

I showed him the receipt for my last brake service from the main dealer which was prior to the previous Asda Tyres purchase and told him I expected him to put right the damage that his colleague had caused and asked for the regional manager's email address as it was an Asda Tyres branded Portakabin on a superstore car park and was only staffed by one fitter, all the ordering and appointments being done online and nobody else to refer to.

He went very quiet and then said that he'd recently replaced the guy who'd knackered my wheel nut and was dealing with his screw-ups on a daily basis. He told me to return the next day and he would bring his personal nut removal kit and he would get the damaged nut off. He was true to his word but it made me very wary of any of the big tyre groups.

My original post was that Halfords had a good price and I wondered if it was worth trying to use Land Rover's tyre price promise to get the tyres at a good price and fitted by a reliable technician. I never intended to use Halfords as their online reviews are truly shocking.

It appears that some forum members have experience that some Land Rover dealers don't even do tyres in house and farm them out so that put me off them too.

I did ring Land Rover to ask for a price - Ā£172 per tyre! I asked about their price promise as per their website and the service dept seemed unaware of it and said that everything was at the service manager's discretion and they would check with him call me straight back. Not heard from them so clearly my business isn't wanted!

Decided to ring my local family-run rural garage who I have bought tyres had repairs done for my Defender and Range Rover years ago and they can do me Land Rover branded Scorpion Verde All Seasons for Ā£125, so I'm going with those. Same tyre at Asda Tyres are Ā£137.

As they are rural they do a lot of Land Rover work and I know I can trust them.

I'm hoping that the Verdes will be as good as the Zeros.

Post #360725 19th Nov 2018 7:23 pm
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MartynB



Member Since: 08 Aug 2011
Location: Currently Rootless !
Posts: 1759

United Kingdom 2009 Freelander 2 TD4 GS Auto Zermatt Silver

I also try to support the local independent tyre place . They are decent people , own and standby their business . They might be Ā£3 or Ā£4 dearer than buying on Black Circles , but if they were not there , weā€™d be left to the vagueries of Quickfit and their ā€œ Guaranteed ā€œ Ā£25 tyre repairs , rather than a Ā£12 fix that you are happy to drive on . Iā€™ll also be going there for the 6000 mile tyre rotation I do on the Scooby as it will be in Febuary and I will not be DIY - ing at that time of the year . As the FL2 will have itā€™s 10th Birthday next year the main dealer is a place it hasnā€™t seen for a very long time .

Iā€™ve been extremely happy with Pirelli Scorpion ATR on the FL2 , and will use them as long as we keep the car . The Bridgestone A005 Weather Control all seasons on the Scooby continue to impress , their wet weather performance is as good as they claim and really quiet too . 2009 GS Auto Zermatt Silver - Sold June 21 after 10 years of ownership

2016 Subaru Outback SE 2.0 diesel SE Premium Lineartronic Sold 2024 after 8 years and 80k miles . Best Car I ever owned !

2023 Toyota Hilux invincible X 2.8 Auto .

Post #360738 19th Nov 2018 10:35 pm
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Past master



Member Since: 30 Jun 2010
Location: Isle of Ely
Posts: 2710

United Kingdom 

series2 wrote:
Well I am registered with Topix but can't see where the uodates page is.


When you bring up the TOPIx page for your car it will say at the top righthand corner "Outstanding campaigns". Then either "There are currently no outstanding Field Service Actions" or it will list the ones outstanding. Ex AA Series III LWB Safari - Gone
300TDi Disco (bought new - terrible car) sent back after 18 months
Freelander 1 Estate - leased, given back at end of lease
200TDi Disco (bought from a mate with 100,000 on the clock) - Gone
Disco 2 TD5 - sold and exported to France
FR2 TD4 GS - Gone
FR2 SD4 HSE - Now changed for a DS
New model ex-demo Evoque S 180 in white
Unable to order a new DS, so gave up. Now have a Volvo S90 Recharge.

Post #360739 19th Nov 2018 10:55 pm
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Worms



Member Since: 31 Oct 2017
Location: Highlands
Posts: 635

Scotland 2010 Freelander 2 TD4_e GS Manual Zermatt Silver

Pastmaster, are you sure that includes software updates, rather than just statutory recalls?

I canā€™t seem to get back onto TOPIx just now, but I am sure that mine had that ā€œno outstanding actionsā€ note, and as far as I can ascertain, it has never been to a dealer in its life, so almost certainly is still on its original 2009 software.

I did ask the local dealer about getting a software update and was told that the software is set at the point it leaves the factory and cannot be updated... Rolling Eyes 2005 D3 2.7 Auto
Previously:
2010 MY FL2 TD4e GS - Now gone at 199,500 miles, about 135,000 of them mine.
ā€˜93 Defender 110 200TDi CSW
ā€˜87 Defender 90 4 cyl Petrol
ā€˜83 110 CSW V8 - best ever!
Range Rover 2-door V8 (not sure of year - 4-speed box and vacuum diff switch)
Series III SWB Diesel

Post #360743 20th Nov 2018 6:44 am
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LR2hselux



Member Since: 23 Nov 2017
Location: Norfolk
Posts: 48

United Kingdom 2013 Freelander 2 SD4 HSE Lux Auto Sumatra Black

Outstanding campaigns only displays recalls, not software updates. There is no automatic update carried out by LR dealers as all software is vehicle dependant and most software updates are to rectify issues, not as product improvements, and if a vehicle isnā€™t experiencing an issue, why would it need software updates, which may cause other issues

Last edited by LR2hselux on 24th Nov 2018 6:11 pm. Edited 2 times in total

Post #360863 21st Nov 2018 10:08 pm
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Past master



Member Since: 30 Jun 2010
Location: Isle of Ely
Posts: 2710

United Kingdom 

I'm only going by experience on my DS, which has had a number of updates to do with the (many) built-in problems. These were all displayed in TOPIx. They aren't recalls as such, just updates that get applied whenever the car is at the dealers. As I think I wrote above, there are other software updates which are only needed in response to problems reported by the customer, and these will not be displayed.
As I understand it, if you pay for a TOPIx subscription you should be able to see all the alerts for things which MAY apply to your car if a problem is reported, although as I haven't done this I don't know how easy it would be to pull up a list. Ex AA Series III LWB Safari - Gone
300TDi Disco (bought new - terrible car) sent back after 18 months
Freelander 1 Estate - leased, given back at end of lease
200TDi Disco (bought from a mate with 100,000 on the clock) - Gone
Disco 2 TD5 - sold and exported to France
FR2 TD4 GS - Gone
FR2 SD4 HSE - Now changed for a DS
New model ex-demo Evoque S 180 in white
Unable to order a new DS, so gave up. Now have a Volvo S90 Recharge.

Post #361022 24th Nov 2018 4:53 pm
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LR2hselux



Member Since: 23 Nov 2017
Location: Norfolk
Posts: 48

United Kingdom 2013 Freelander 2 SD4 HSE Lux Auto Sumatra Black

Recalls are displayed in the outstanding campaigns section, these can be Safety Recalls OR product improvement campaigns. These are the only things listed. Product improvement campaigns can be updated software, change of components for improved reliability or sometimes just an inspection

Post #361028 24th Nov 2018 6:09 pm
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Past master



Member Since: 30 Jun 2010
Location: Isle of Ely
Posts: 2710

United Kingdom 

Yes, that explains it better than I did. Ex AA Series III LWB Safari - Gone
300TDi Disco (bought new - terrible car) sent back after 18 months
Freelander 1 Estate - leased, given back at end of lease
200TDi Disco (bought from a mate with 100,000 on the clock) - Gone
Disco 2 TD5 - sold and exported to France
FR2 TD4 GS - Gone
FR2 SD4 HSE - Now changed for a DS
New model ex-demo Evoque S 180 in white
Unable to order a new DS, so gave up. Now have a Volvo S90 Recharge.

Post #361065 25th Nov 2018 3:38 pm
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LR2hselux



Member Since: 23 Nov 2017
Location: Norfolk
Posts: 48

United Kingdom 2013 Freelander 2 SD4 HSE Lux Auto Sumatra Black

Past Master are you related to Mystic Meg? Today whilst checking for info on a DIsco 5, I found a new heading Software. In it was listed the Phase 4 update for incontrol touch pro. This may be optional software the customer can have installed to add new features. Itā€™s not related to recalls or product improvement campaigns. PM whatā€™s Saturdays lottery numbersšŸ˜€?

Post #361533 4th Dec 2018 9:11 pm
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Past master



Member Since: 30 Jun 2010
Location: Isle of Ely
Posts: 2710

United Kingdom 

I predict you will meet a tall dark Land Rover. This may be a time to take decisions...
What I can't predict is whether you have to pay for any such software updates. Mine have all been free, but the car is under warranty. Of course you may not want them. Some VW owners are VERY angry that their cars have been updated without their permission and no longer work properly.
I think it's very likely that such updates will soon happen automatically over the internet connection - rather worrying considering LR's performance to date with some of their updates. For example see the latest pages of this thread: https://www.discosportforums.co.uk/viewtop...;start=370 Ex AA Series III LWB Safari - Gone
300TDi Disco (bought new - terrible car) sent back after 18 months
Freelander 1 Estate - leased, given back at end of lease
200TDi Disco (bought from a mate with 100,000 on the clock) - Gone
Disco 2 TD5 - sold and exported to France
FR2 TD4 GS - Gone
FR2 SD4 HSE - Now changed for a DS
New model ex-demo Evoque S 180 in white
Unable to order a new DS, so gave up. Now have a Volvo S90 Recharge.

Post #361537 4th Dec 2018 10:55 pm
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LR2hselux



Member Since: 23 Nov 2017
Location: Norfolk
Posts: 48

United Kingdom 2013 Freelander 2 SD4 HSE Lux Auto Sumatra Black

Yes thatā€™s just map updates which take an age to do, each map has to be downloaded at pdi and installed. The Software listed was the actual main software that runs the incontrol system. Which is not free, as it has to be installed by a dealer and takes hours to install and has to be done using either sdd or pathfinder diagnostic programs.

Post #361538 5th Dec 2018 3:41 am
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philclemo



Member Since: 15 Jun 2014
Location: Skelmersdale
Posts: 141

England 2010 Freelander 2 TD4_e HSE Manual Stornoway Grey

This week I had the front tyres (Pirelli Scorpion Verde AS) replaced using Kwik-Fit Mobile. I have used Etyres and Tyres on the Drive before, my last experience with TOTD was slightly disappointing due to a lack of attention to detail and subsequent lack of response to my issue.

Out of the three offerings TOTD was the cheapest by Ā£2.01 at Ā£120.99 each, Etyres was Ā£136, but I plumped for Kwik-Fit at Ā£123 each in the end. Overall I was impressed, I got the notification call that he was on his way, when he arrived he asked for the mileage recorded, the locking wheel nut and what tyre pressure I fill to. He said he would 30 minutes and he was. Very pleasant experience, poles apart from TOTD.

With regard to independents, there is a local guy who is also my MOT station. He is expensive on tyres and freely admits so. As an example, in May this year I took my Freely in for a suspected puncture on a rear tyre, on inspection it was found the internal wall had failed on the tyre and as both on the rear where getting close to legal limit he offered to replace. Kind of being stuck between a rock and a hard place I gave the go ahead despite him quoting Ā£180 per tyre. I'm not knocking him, I gave him the nod, but it does show the range of prices out there 2010MY 2.2 e4 (gone but, not forgotten)
Audi TT Roadster 3.2 DSG
FFRR Westminster 4.4 TDV8 (L322)

Post #361619 7th Dec 2018 12:20 pm
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