http://www.freel2.com/forum/topic20119.htm...6e20b86e45

To be honest the rest of the boot look very dull and marred you'll be luck to get that done FOC

They complained that the upper boot of mine was dirty after the cable connectors rubbed away the paint there Former Mod/Member, with the most post & Chicken George Arch nemesis

Morayjohny wrote:

Found I had the same problem this morning.

Phoned Oggs in Elgin to be told the Service Manager is off but they weren't aware of any issues. They tried to get me to take it to Aberdeen to which I told them where to go and agreed to email photos to the Service Manager could look at them on his return before I am able to get over to them.

I'll update post once heard from them but will be pushing for the problem to be resolved foc.

Oggs have won numerous dealership awards - a credit to a small town family run business! Donnie is a top bloke and is always willing to help. He has been a family friend for over 30 years

Aberdeen lot are a bunch of idiots they know nothing about the brand! Ask them as question and a common answer is let me check with the sales manager. I get a kick of asking them awkward questions now when I am rarely at their dealership.

They have also told me in the past that a brand new car had xenon's when it was halogens, panoroof on a car that was cleary a solid roof Upgraded Meridian when it was cleary the 380W stereo with 11 loudspeakers BUT the sales knob head was telling me it was the 825W with 17 loudspeakers

They thrive of the sales from the oil industry we've always avoided them like the plauge.

If they cant fix a car they dust their paws and sent it up to Oggs  MY14 Kahn Converted Dynamic - Fuji White Ebony/Pimento Interior
MY15 Xenon Headlight Conversion

MY17 RRS SVR - Estoril Blue Cirrus/Ebony 🪣💺’s

Hi Morayjohny

Thank you for your post.

I am sorry to learn of the concern you are experiencing with your vehicle, please accept my apologies for any inconvenience or frustration that may have been caused.

In order for me to investigate or comment on the concern in question, I would need to contact Frank Ogg Land Rover, Elgin and request they follow the required process in relation to this type of concern.

Should you wish for me to assist you in liaising with your retailer, I would be grateful if you are able to send me a PM with the following information;

Your full name
Telephone number
Email address
Vehicle registration
Last 6 of VIN

I look forward to hearing from you.

Regards

Ryan Please note that although Jaguar Land Rover will try to assist you with your issue, we are unable to provide any direct technical advice. This account will be available between 0900 and 17:00 hours Monday – Friday. If it is outside of this time, and you require assistance, please feel free to drop us a Private Message and we’ll get back to you as soon as we can

Popped into Oggs earlier as nearby and it turns out they have sent the photos to a Land Rover approved bodyshop near Aberdeen who will discuss with Land Rover.

I've also pm'd Ryan to try and push the point about being an ongoing issue.

Will wait for them to contact me.

Hi, first post, as I'm new to this forum,

I recently became the proud owner of a FL2, and within 24hrs spotted the boot handle paint chip issue on mine!

It is only a very small chip (on each end) but I'm concerned it will only get worse in time.....

It is a MY2011 facelift SD4 HSE, so seems to fit in with the age group mentioned in this thread.

I've also now found some corrosion on the offside rear wheel arch, at the bottom front where the door closes, see the photo, not what I expected on a LR

I see that a Ryan at Land Rover Customer Services is mentioned, can anyone advise some contact details please?

(Apologies for the photos being wrong orientation, I'm trying to figure out how to rotate them)

Click image to enlarge

Click image to enlarge

wurzel153 wrote:

Thats exactly what happened with both my fl2's, (albeit 6 or 7 times).
I have recently had a response from land rover technical after this issue was raised through customer relations. This is the exact response from Land rover technical:

"our Technical Team have advised that they are unaware of any issues with the paintwork on the tailgate. Therefore, at this moment in time there are no plans to apply a permanent fix to the tailgate area as it is not deemed as an issue".

Clivey - click on "home" tab above, then scroll down to "Land Rover Customer Relations". That's where Ryan lives. Ex AA Series III LWB Safari - Gone
300TDi Disco (bought new - terrible car) sent back after 18 months
Freelander 1 Estate - leased, given back at end of lease
200TDi Disco (bought from a mate with 100,000 on the clock) - Gone
Disco 2 TD5 - sold and exported to France
FR2 TD4 GS - Gone
FR2 SD4 HSE - Now changed for a DS
New model ex-demo Evoque S 180 in white
Unable to order a new DS, so gave up. Now have a Volvo S90 Recharge.

Clivey, go into your gallery, select the picture and below it there is a button marked crop and rotate, select that and in the top left corner will be a drop down allowing you to rotate the image

Ok I've got what I need....

Thanks for the help

Now to contact LR


Regards 2011 SD4 HSE Auto
2004 S type Jaguar 2.5 sport Plus Auto
1978 MGB GT

Hello Ryan

I also have the tailgate handle paint issue, see the attached photo, it's similar at both ends, it's not rusty yet but down to the metal.....





I've also spotted corrosion on the rear off side wheel arch creeping from under the rubber cover strip.




These are issues I do not expect to see on a 4 year old Land Rover!

I know from this forum that the tailgate paint is a known issue

Please advise the best way forward to get these problems resolved?

Best Regards 2011 SD4 HSE Auto
2004 S type Jaguar 2.5 sport Plus Auto
1978 MGB GT

Mines a 2014 model and I have the full width chrome strip/handle on the tailgate and Ive noticed mine is quite a bit clear of the tailgate paintwork all round so theres no chance of it rubbing the paint away, I wonder if they fitted a thicker gasket on the last cars to get around the problem?

Hi clivey

Thank you for your post.

I am sorry to learn of the concern you are experiencing with your vehicle, please accept my apologies for any inconvenience or frustration that may have been caused.

For assistance with your concern, I would suggest visiting your local Land Rover retailer who will be able to inspect your vehicle and advise accordingly.

However, should you require any additional assistance, please do not hesitate to contact me directly and I will be happy to help.

Regards

Ryan Please note that although Jaguar Land Rover will try to assist you with your issue, we are unable to provide any direct technical advice. This account will be available between 0900 and 17:00 hours Monday – Friday. If it is outside of this time, and you require assistance, please feel free to drop us a Private Message and we’ll get back to you as soon as we can

Ok Ryan

Will do

Thanks 2011 SD4 HSE Auto
2004 S type Jaguar 2.5 sport Plus Auto
1978 MGB GT

Land Rover have authorised my repairs and the body shop phoned and booked the car in for 3rd August to do, when they will want for a few days.

Only grumbles to date are that the body shop is nearly an hour away and that they have only offered me a manual Vauxhall Corsa whilst they have mine, when I haven't driven a manual for many years. Guess they'll have to repair the clutch / gearbox not me